2026.11.11
LY Ads
Announcement
LY Ads support will be closed during the Year-end of 2026 and the New Year of 2027.
1. Holidays
December 29, 2026-January 4, 2027 (JST)
*The Campaign Management Tool will be available during the holidays...
*The Campaign Management Tool will be available during the holidays...
2. Payments
・Domestic payments made by 3 PM, December 25, 2026 (JST), will update your account balance by the end of 2026.
The payer's name in katakana must match the one that appears in the Campaign Management Tool.
If you made a domestic payment under a different payer's name, contact us by 5 PM, December 25, 2026 (JST).
・International wire transfers that we confirm with your report by December 18, 2026 (JST) will update your account balance by the end of 2026.
You must contact us after you make international wire transfers.
・Credit card payments are available at all times.
The payer's name in katakana must match the one that appears in the Campaign Management Tool.
If you made a domestic payment under a different payer's name, contact us by 5 PM, December 25, 2026 (JST).
・International wire transfers that we confirm with your report by December 18, 2026 (JST) will update your account balance by the end of 2026.
You must contact us after you make international wire transfers.
・Credit card payments are available at all times.
3. Ad review for Search Ads and Display Ads (Auction)
We will review your ads, etc., added by December 21, 2026, by the end of 2026 (JST).
*Ads added after the due date will be reviewed after January 5, 2027 (JST).
*Ads added after the due date will be reviewed after January 5, 2027 (JST).
4. Inquiries during and after the holidays
Inquiries you make during the holidays will take longer to receive a reply.
5. For authorized agencies
New accounts (agency accounts only)
We will confirm accounts signed up by December 23, 2026, by December 28, 2026 (JST).
*Accounts created after the due date will be confirmed after January 5, 2027.
Ad review for LY Ads Display Ads (Guaranteed)
A special review schedule applies to Display Ads (Guaranteed) scheduled to start running from December 1, 2026, to January 12, 2027.
Be sure to submit your ads by 11:59 PM (JST), six business days before the scheduled start date. The same schedule applies to the brand lift survey.
Note that we cannot accept requests for expedited submissions during this period. All reviews will take five business days.
*Submit your ads well before the due date.
Be sure to submit your ads by 11:59 PM (JST), six business days before the scheduled start date. The same schedule applies to the brand lift survey.
Note that we cannot accept requests for expedited submissions during this period. All reviews will take five business days.
*Submit your ads well before the due date.
Proposals and official reports
We will respond to requests received by 6 PM, December 21, 2026 (JST), by December 25, 2026.
*Requests received after this deadline will be handled in order starting January 5, 2027 (JST).
*Depending on the details of your request, we may not be able to meet this schedule. Thank you for your understanding.
*Requests received after this deadline will be handled in order starting January 5, 2027 (JST).
*Depending on the details of your request, we may not be able to meet this schedule. Thank you for your understanding.